We understand that sometimes plans change. If you wish to cancel your order for Kartin tea, please refer to the following guidelines:
1. Cancellation Period: You may cancel your order within 24 hours of placing it. Orders cancelled after this period may not be eligible for cancellation.
2. Cancellation Process: To cancel your order, please contact our customer support team via email at [info@kartin.co.in](mailto:info@kartin.co.in) or by phone at [9819339074](tel:9819339074). Please provide your order number and reason for cancellation.
3. Refund Policy: If your order is cancelled within the stipulated cancellation period, you will receive a full refund to the original payment method used for the purchase. Refunds may take up to 5-7 business days to process depending on your financial institution.
4. Exceptions: Orders that have already been shipped or are in the process of being prepared for shipment may not be cancelled. In such cases, please refer to our return policy for information on how to return the product once it has been received.
5. Changes to Orders: Unfortunately, we are unable to make changes to orders once they have been placed. If you wish to modify your order, we recommend cancelling it within the cancellation period and placing a new order with the desired changes.
6. Contact Us: If you have any questions or concerns regarding our cancellation policy, please don’t hesitate to contact us. Our customer support team will be happy to assist you.