Privacy Policy

Last updated: October 2026

We take your privacy seriously, and we want you to know how we collect, use, share and protect your information. Please read this privacy policy carefully.

This policy pertains to your use of the kartin.co.in website, related translated websites and any other websites or applications (collectively "Sites") operated by Kartin ("Company"), except as otherwise stated. By accessing the Sites, you accept the practices described below.

1. Safeguarding your privacy

The security and confidentiality of your information is important to us. The Sites have incorporated certain physical, administrative and technical procedures to safeguard your personal information for all financial transactions online. Personal information may be printed or otherwise stored in a non-electronic form. Only authorised employees who need to access your personal information to perform a specific job are allowed access.

2. Types of information we collect

We collect the following categories of information:

• Registration information you provide when you create an account, including your first name and surname, country of residence, gender, date of birth, email address, username and password.
• Transaction information you provide when you request information or purchase a product or service from us, including your postal address, telephone number and payment information.
• Information you provide in surveys on our Sites.
• Information you provide when you use our Site or otherwise interact with our Company.
• Usage, viewing and technical data, including your device identifier or IP address, when you visit our Sites or use our applications embedded on third-party sites.

3. How we collect your information

We may collect information from you in several different ways. We collect information you provide when you create an account, request products, services or information, participate in customer surveys or otherwise interact with us. If you provide information through a third-party website or platform, that information may also be separately collected by the third party and will be subject to the third party's privacy practices.

We collect information through technology such as website browser cookies, Flash cookies, advertising or user identifiers, and web beacons, including when you visit our Sites or use our applications on third-party sites or platforms. A cookie is a small text file placed on your hard disk by a web server. Cookies cannot be used to run programs or deliver viruses. You have the ability to accept or decline cookies in your browser settings.

4. Use of your information

We use the personal information we collect from you for the following purposes:

• To provide you with the products and services you request.
• To communicate with you about your account or transactions, features on our Sites, our services or products, and changes to our policies.
• To send you offers and promotions for our products and services or third-party products and services.
• To personalise content and experiences on our Site.
• To optimise or improve our products, services and operations.
• To detect, investigate and prevent activities that may violate our policies or be illegal.

5. Sharing your information

We will not share your personal information outside of our Company, except in limited circumstances, including:

• When you allow us to share your personal information with another company.
• When you direct us to share your personal information with third-party sites or platforms.
• When we cooperate with financial institutions to offer co-branded products or services, only where permitted by law.
• When companies perform services on our behalf, such as package delivery, storage and customer service. These companies are prohibited from using your personal information for other purposes.
• In connection with the sale of a business, to enforce our Terms of Use, to ensure safety and security, to protect our rights and property, to comply with legal process or governmental investigations, or where we believe in good faith that disclosure is required by law.

6. Security of your information

We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure. We store personal information on computer servers with limited access in controlled facilities. When we transmit sensitive personal information (such as a credit card number or password) over the Internet, we help protect it through encryption such as the Secure Socket Layer (SSL) protocol.

Keep your password safe and confidential. If you are sharing a computer, always log out before leaving our Sites to protect access to your information from subsequent users.

7. Compliance and cooperation with regulatory authorities

We regularly review our compliance with this Privacy Policy. If we receive a formal written complaint, we will contact the person or entity who made the complaint to follow up. We work with appropriate regulatory authorities, including local data protection authorities and law enforcement, to resolve complaints regarding the transfer of personal data that we cannot resolve with our users directly.

8. Your controls and choices

• You may correct and update your registration account.
• You may change your choices for email subscriptions, newsletters and alerts, and opt out of receiving future direct mailings by updating your account preferences.

You may exercise your controls and choices, or request access to your personal information, by logging into your online account and selecting "Preferences", or by emailing us at info@kartin.co.in. Please note that if you do not allow us to collect personal information, we may not be able to deliver certain products and services to you.

9. Data transfers, storage and processing

We may transfer your personal information to individual and subsidiary companies of Kartin or third parties in locations around the world for the purposes described in this policy. Wherever your personal information is transferred, stored or processed by us, we will take reasonable steps to safeguard its privacy.

We retain personal information for the length of time needed to fulfil the purposes outlined in this policy unless a longer retention period is required or permitted by law.

10. Changes to this Privacy Policy

From time to time, we may change this privacy policy to accommodate new technologies, industry practices, regulatory requirements or for other purposes. When we do, we will revise the "last updated" date at the top of this policy. We encourage you to periodically review this page to stay informed about how we help protect the personal information we collect.

11. Comments and questions

If you have a comment or question about this privacy policy, please contact info@kartin.co.in. Our Sites may contain links to other sites not owned or controlled by us, and we are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of other sites that may collect your personal information.