Return Policy

Last updated: October 2026

1. Returns

We accept returns within 7 days of the purchase date. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

2. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.

3. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@kartin.co.in and send your item to: 113/A, Hind Saurashtra Ind. Estate, Marol Naka, Andheri East, Mumbai 400069, Maharashtra.

4. Non-returnable items

Several types of goods are exempt from being returned. Perishable goods such as food items cannot be returned.

5. Shipping

To return your product, you should mail your product to 113/A, Hind Saurashtra Ind. Estate, Marol Naka, Andheri East, Mumbai 400069, Maharashtra. You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Contact information

For any queries regarding returns or refunds, you can contact us at info@kartin.co.in or 98193 39074.

7. Conditions

We reserve the right to refuse a refund or exchange if the returned items are not in their original condition, or if the return request is made beyond the specified return period.